What is an archival print? (also known as Giclee)
Archival Print (also known as giclee prints) is a type of printing process that uses archival pigments to reproduce the tones and hues of the original painting. It is a standard for museum quality printing and will last a life time if cared for properly. My prints are created and printed by me using this process.
Is the image on the site identical to what I will receive?
My archival prints are created by me to ensure that they are just like my originals. However, color of prints and originals may vary slightly from what you see on your monitor because monitor displays are not all the same and colors used by a monitor are in RGB, printed products are in CMYK. But don’t worry. I am the one creating the prints for you. They will look lovely!
How are prints and originals shipped?
Originals, ships directly from my studio. They are packed by me with all the care necessary to protect them during transportation. They are insured during shipping and come accompanied by a certificate of authenticity. They ship in 48h and shipping is free to US.
Archival prints and Color me Cards are individually packaged in a protective clear bag to protect against dust and moisture, making them perfect for gift giving. They ship flat. All art is hand printed and packaged by me! They ship in 24 hours and shipping is free to US.
When will my art arrive?
Shipping time will vary from 2-9 days depending on your state.
To receive art faster, or by a specific date, please choose "Speedy Shipping" at check out. This will get the art to you in one to three days. Speedy Shipping orders will be shipped next day (Monday through Friday) if your order is placed by noon E.S.T.
How do I track my order?
All packages shipped to the United States and Canada come with a tracking number. As soon as your art ships, you will receive a shipping confirmation with your tracking number!
How much does shipping cost?
Standard shipping is free in the United States and usually takes 4-12 days. (including packaging time - depending on where you live)
Speedy Shipping in the United States costs $25. Speedy Shipping packages are mailed priority mail and arrive in one to three (1-3) days.
At this time, I am not shipping internationally.
Can I return art?
You have 30 days to return originals. Return shipping is paid by you. Originals must be returned in the same packaging it was sent to you and containing all original documentation. A 10% re-stocking fee applies.
There are No returns for coloring cards or prints.
What should I do if my item arrives damaged?
Although this has never happened with my products (I am very careful packaging my orders), I feel it is important to know the answer. If your item arrives damaged, take detailed pictures of it and send them to me. I will contact the shipping carrier to request a reimbursement for you.
If you have any more questions, please contact me through my contact page. I usually answer my emails in 24 hours. If you need an answer sooner than that, please call me at (845) 855-0102.
Wishing you all the best,